Welcome to Active 8 - We take Your Privacy Seriously!

 

ACTIVE 8 PRIVACY - SECURITY - PRODUCT GUARANTEES

We would like you to know that your name, address and email address are completely safe. We do not sell, share, rent or give it to anyone outside of Active 8 company business. We do not participate in customer share programs as so many other companies do, and we do not swap mailing lists or any other type of customer information with any other company. Your privacy is important and safe with us. You do NOT have to place your order through a distributor or retailer to purchase from Active 8. In the event that you were previously assigned to one, it is only so that we could offer personal service to better meet your needs and answer questions; however you have no obligation to interact with them if you so choose.

As an Active 8 customer, you are automatically included in the monthly email health newsletter, product specials and periodic new product announcements. Typically, we email about once every week to two weeks.  However, you can choose to opt out of receiving the email health newsletters and new product announcements by simply clicking on the unsubscribe link included in the emails or by emailing us at info@active8products.com and we will promptly remove you from any future mailings.

If you have signed up for our free online weight loss journal, please note that you are NOT ever emailed any of the Active 8 health and product information at any time - it is completely private! All information is kept confidential and is completely separate from our customer and email database. The only possible exception to contacting you by email would be if there is a new feature being made available in the online journal; in which case, we will simply email you one time to let you know. So if you would like to sign up for the health newsletters, then you need to subscribe separately by clicking HERE.

Your Active 8 online transactions are SAFE!  We take great pains to make sure any information that we collect is done in the most secure manner possible. Not only is your order information encrypted with the latest technology available; it is done so behind several layers of secure firewalls to prevent hackers and thieves from trying to steal your information. We take this matter very seriously and have every imaginable step in place to prevent piracy of information.

Active 8 started as a retail internet mail order company and has now progressed into product distribution via retail outlets and various affiliate distributor programs. We proudly offer a very high quality line of products and the opportunity for businesses to carry Active 8 products. While we love to tell people about the excellent opportunities in carrying Active 8 products, we will not send you material or spam email unless you choose to request information, news notifications and newsletters regarding our business partnerships.

Our products are 100% GUARANTEED. Are they higher priced than what you would buy at a typical discount store or drugstore? Yes, that is because they are a very high clinical, pharmaceutical grade and ALL of them are made right here in the the U.S.A.  You get what you pay for. The quality of our products is far superior to what you can buy over the counter because we use only what professional health clinics are allowed to use. In fact, we are so confident as to the quality of our products that if you are ever dissatisfied with any of our products and  you return them within the guidelines stated in the next paragraph, we will give you your money back - no questions asked! If you have followed the refund request procedures, simply send back the remainder of the product purchased and your original purchase information and we will promptly send you a refund.

Refund Guidelines: as with any business, there must be some guidelines as to what is acceptable in refunding purchases for customer satisfaction. We pride ourselves on our response to customers and their needs; however there are times when return policies must outlined clearly for it to be reasonable for all parties involved.

1. If you request a refund within 45 days of purchase date (& return the product purchased), you will be entitled to a full & immediate refund processed in the manner in which you paid. Return leftover product to: Active 8, 3838 NW 36th St, Ste 104, Oklahoma City, OK 73112

2. If you request a refund between 45 & 90 days after date of purchase (& return the product purchased), you will be entitled to a refund via a check from our accounting department within 21 days of your request. Return leftover product to: Active 8, 3838 NW 36th St, Ste 104, Oklahoma City, OK 73112

3. If you request a refund AFTER 90 days date of purchase, you will be given a credit in the amount of your original purchase for any product we carry. This has been put in place due to the abuse from a few rogue customers taking advantage of our company with major loss on our part.

If you have signed up for our VIP program, you can change your autoship product and schedule at any time that you choose. All you need do is contact us at 1-800-465-4411 or email us at info@active8products.com and we will be very happy to take care of it for you.

You can contact us at anytime at 1-800-465-4411 if  you ever have any questions regarding anything to do with Active 8.

We work hard to gain the trust and confidence of our customers and we will not break that trust.  Thank you for allowing us to serve you!

Laura McIver
Chief Executive Officer
Active 8, LLC

 
 

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